Refund & Return Policies

Treatments & Packages

To avoid abuse of special discounting with treatment/service packages, refunds are not permitted on package pricing, remaining un-used treatments will be given only after applying the full standard price of used treatments. You may gift your remaining package to another party. 

All service packages and prepaid treatments must be used within 1 year (365 days) of date of purchase or they will expire.

Gift Certificates

Gift certificates are non-refundable. We will, however, allow them to be transferred to another party.

No show policy

Mystical Medicine has a 15 minute no communication/no show policy. 

If you don't call or show within 15 minutes your service is forfeit and full payment is due.

First time is 50% of service due. 

Emergencies are taken on a case by case matter and you are the most important matter in this.